Terms & Conditions

Terms & Conditions


Effective Date: 15-march-2025


Welcome to Oxkart! These Terms & Conditions govern your use of https://oxkart.com and all transactions processed through Razorpay’s secure payment gateway. By accessing our website and making a purchase, you agree to comply with these terms.


1. General Terms

By using our website, you confirm that you are 18 years or older or have parental/guardian consent.

Oxkart reserves the right to update these terms at any time without prior notice.

Continued use of the website after updates means you accept the modified terms.


2. Orders & Payments

All prices are listed in Indian Rupees (INR) and are inclusive of applicable GST unless mentioned otherwise.

Payments are securely processed through Razorpay, and we accept:

Credit/Debit Cards (Visa, MasterCard, Rupay, etc.)

UPI Payments (Google Pay, PhonePe, Paytm, etc.)

Net Banking (All major banks)

Wallet Payments (Paytm, FreeCharge, etc.)

Cash on Delivery (COD) (Available for selected products)

Orders are considered confirmed only after successful payment processing.


3. Shipping & Delivery

We ship products within 3 to 5 business days via Blue Dart.

Delivery timelines may vary based on location and courier service delays.

Customers will receive a tracking ID once the order is dispatched.


4. Return & Refund Policy

Customers can request a return within 5 days of delivery if the item is damaged, defective, or incorrect.

Refunds for online payments will be processed via Razorpay and credited to the original payment method within 7-10 business days.

COD refunds will be processed via bank transfer or store credit as per customer preference.


5. Cancellations & Modifications

Orders can be canceled before shipping for a full refund.

Once shipped, orders cannot be canceled, and customers must follow the return process.

Oxkart reserves the right to cancel any order due to pricing errors, stock unavailability, or suspected fraudulent activity.


6. Pricing & Taxation

Prices are subject to change without prior notice.

If a pricing error occurs due to a technical issue, Oxkart reserves the right to cancel the order and issue a full refund.

A tax invoice will be provided for every successful order.


7. Customer Responsibilities

Customers must provide accurate shipping and billing information.

Oxkart is not responsible for delivery failures due to incorrect address details provided by customers.


8. Liability & Dispute Resolution

Oxkart is not liable for any indirect, incidental, or consequential damages arising from product use.

All disputes shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising shall be subject to the jurisdiction of Karnal, Haryana.


9. Contact Us


For any queries, feel free to reach out to us:

📧 Email: care@oxkart.in

📞 Phone: 9996800816