Pricing Policy
Effective Date: 15-March-2025
At Oxkart, we are committed to providing transparent and fair pricing for all our customers. This policy outlines how product prices are determined, displayed, and processed in accordance with Razorpay’s payment guidelines.
1. Product Pricing & Display
• All product prices displayed on https://oxkart.com are in Indian Rupees (INR).
• Prices are inclusive of applicable Goods and Services Tax (GST) unless mentioned otherwise.
• Any additional charges (such as shipping fees) will be clearly mentioned before checkout.
2. Payment Methods
We accept payments through Razorpay’s secure payment gateway, including:
• Credit/Debit Cards (Visa, MasterCard, Rupay, etc.)
• UPI Payments (Google Pay, PhonePe, Paytm, etc.)
• Net Banking (All major banks supported)
• Wallet Payments (Paytm, FreeCharge, etc.)
• Cash on Delivery (COD) (Available for selected products)
3. Discounts & Promotions
• We may offer discounts, promotional codes, or special pricing from time to time.
• Coupon codes are subject to terms and cannot be combined unless stated.
• Promotional prices are valid only during the specified period.
4. Price Changes & Errors
• Prices may be updated periodically based on market conditions and promotional strategies.
• In case of a pricing error due to a technical issue, Oxkart reserves the right to:
• Cancel affected orders and issue a full refund.
• Notify customers about the correction before processing the order.
5. Refunds & Cancellations
• Refunds for eligible returns or cancellations will be processed through Razorpay’s payment gateway within 7-10 business days.
• Refunds will be credited to the original payment method.
• For COD orders, refunds will be issued via bank transfer or store credit (as per customer preference).
6. Taxes & Invoicing
• Tax invoices will be provided for every successful order.
• Customers can download invoices from their Oxkart account or request them via care@oxkart.in.
7. Contact Us
For any pricing or payment-related queries, reach out to us:
📧 Email: care@oxkart.in
📞 Phone: 9996800816